External Operations Anaylst


As part of the External Operations management team, your role will be mainly focused on workforce management of our Onsite Catering Coordinator program. You will have substantial analytical and strategic oversight over the day- to- day scheduling and logistical management of the External Operations team nationwide.

The ideal candidate would have experience in heavy scheduling, workforce and shift planning, and be very analytical and metrics driven.

We're looking for the right person who wants the opportunity to make a valuable impact on the External Operations team and will report directly to the Director of Operations.

Cater2.me is a growing mid-size startup on a mission to make eating at work amazing.  We're changing the way employees eat by drawing from a diverse set of local, passionate food providers that are making company meals more exciting inside and outside of the office. We work collaboratively across 11 US markets, from San Francisco and New York to Austin and LA.

Responsibilities:

  • Oversee external operations workforce planning across the country
  • Manage shift planning, ensure staff are adhering to attendance and performance standards
  • Manage and oversee program costs
  • Approve and audit external operations timecards
  • Analyze service metrics feedback data to implement program improvements
  • Contribute to hiring and capacity planning processes

Requirements/Experience:

  • 3-7 years experience in workforce management or shift coordination
  • Experience managing catering event staff is a plus
  • Strong analytical and organizational skills
  • Experience in approving and auditing timecards

Benefits/Perks:

  • Delicious meals 3+ days per week, plus snacks
  • Fun team outings
  • Flexible vacation
  • Good health, dental, and vision benefits
  • Commuter benefits and much more!

* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume as .pdf, .doc, or .docx (limit 2MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*