Account Manager


Cater2.me was founded in 2010 with the goal of connecting inspired kitchens with the masses. Inspired by San Francisco's thriving farmers' markets and the abundance of passionate local chefs, we decided it was time to revamp catering by opening up access to this amazing wealth of local gourmet food. We've set out on a mission to connect companies with the local food scene, to give them a better, more wholesome sense of the small businesses around them. We enable these relationships through a mix of technology and committed customer service. No longer are you only able to read about the hottest chefs and food startups while at work – we're bringing them into your offices and homes.

Cater2.me stands for curated quality and variety, trusted service and dead-simple ordering. At Cater2.me, Your Catering is Our Business!

POSITION OVERVIEW:

Cater2.me is looking for an Account Manager, who will bring a passion for food, hospitality understanding, and charisma to help our clients build corporate culture and a sense of community. You’re a hustler with a scrappy, can-do mentality who is happy navigating fast-paced and ever-changing situations. Using a wide range of skills, you will work collaboratively with a national team to meet and exceed our customers’ needs.

WHAT YOU’LL DO:

  • Work effectively within a team to deliver industry-leading client services, alleviating any arising issues and ensuring smooth logistical operations
  • Build mutually beneficial relationships with our esteemed vendor partners to provide exemplary services and products to our cherished clients
  • Monitor and facilitate the daily order flow, always seeking to improve daily operations processes and procedures
  • Plan and curate individual menus to client specifications, tastes, and dietary preferences
  • Creatively solve logistical problems in a fast-paced environment to ensure timely and accurate fulfillment of our orders
  • Actively monitor the performance and logistical needs of our onsite staff
  • Regularly attend client sites and potential client sites to oversee and assist with onsite performance
  • Typical work hours are Monday through Friday from 9:30 am to 6:30 pm (or as assigned by your manager) in the office and at client sites; some flexibility to work night/weekend duty is required

WHAT YOU'LL BRING TO THE TEAM:

  • Bachelor's degree or equivalent work experience
  • Excitement and enthusiasm for hospitality and customer service
  • Flawless communication, both verbal and written
  • Experience and ease with CRM database, web, and spreadsheet technology
  • Exceptional ability to juggle and prioritize multiple tasks simultaneously
  • Extreme attention to detail
  • Startup experience is preferred

BENEFITS:

  • Competitive compensation
  • Medical, dental, and vision insurance
  • Flexible PTO
  • Commuter benefits

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