Marketing Operations Associate


Cater2.me was founded in 2010 with the goal of connecting inspired kitchens with the masses. Inspired by San Francisco's thriving farmers' markets and the abundance of passionate local chefs, we decided it was time to revamp catering by opening up access to this amazing wealth of local gourmet food. We've set out on a mission to connect companies with the local food scene, to give them a better, more wholesome sense of the small businesses around them. We enable these relationships through a mix of technology and committed customer service. No longer are you only able to read about the hottest chefs and food startups while at work – we're bringing them into your offices and homes. 

Cater2me stands for curated quality and variety, trusted service and dead-simple ordering. At Cater2me, Your Catering is Our Business! 

POSITION OVERVIEW:  

We are looking for a qualified Marketing Operations Associate to join our team and help us achieve our goals. You will be an integral point-of-contact for our Marketing and Sales teams for all questions related to our CRM and other automation technology. 

Our ideal candidate is goal-oriented and has a deep knowledge of analytics best practices with a high technical acumen. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you. 

Ultimately, you should be able to contribute to how the team sees and leverages data, think critically, and understand sales and marketing technology to help drive revenue targets. 
 

WHAT YOU’LL DO:  

  • Ensure cleanliness and consistency of CRM data 
  • Scope, configure, and maintain systems in the Sales and Marketing tech stacks, including CRM, lead sourcing software, email automation tools, etc. 
  • Create and update automated workflows to support scaling of Marketing and Sales teams 
  • Create reporting and dashboards to provide visibility into Marketing and Sales data and performance 
  • Identify and implement enhancements to Marketing and Sales processes to optimize funnel and conversion success 
  • Create and maintain documentation regarding our policies, processes, and technology to ensure team compliance and consistency 

WHAT YOU’LL BRING TO THE TEAM: 

  • 2+ years of experience managing CRM systems, including implementation of automated workflows; strong preference for experience with Zoho CRM and other tools within Zoho Suite 
  • Experience configuring and maintaining Sales and Marketing technology (like Outreach.io, Unbounce, LinkedIn Sales Navigator, Zoho Flows, Hubspot, Growlabs) 
  • Strong familiarity with Microsoft Excel and experience manipulating large data sets 
  • Ability to communicate clearly and effectively 
  • Ability to prioritize and complete projects autonomously 
  • Experience with analytical tools (Tableau, Sisense, Zoho Analytics) preferred 
  • Wherever permitted by applicable law, applicants must have received or be willing to receive the COVID-19 vaccine by date of hire. All Cater2.me employees that interact with our clients/vendors/employees are required to be vaccinated.  

BENEFITS: 

  • Competitive compensation 
  • Medical, dental, and vision insurance  
  • Flexible PTO  
  • Commuter benefits 

If you don't meet all of the criteria but think you're a good fit we'd love to hear from you! 

 

A Note to Candidates 

Cater2.me is an Equal Opportunity Employer. We do not unlawfully discriminate in employment opportunities or practices on the basis of actual or perceived age, race, creed, color, national origin, sex, religion, physical or mental disability, medical condition, sexual orientation, gender, gender identity, gender expression, ancestry, marital status, veteran status or other military status, legal alien status or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination), or any other characteristic protected by federal, state, or local law. 

For this role we offer compensation in the range of $65,000 - $75,000  in addition to medical, vision, dental, commuter, and PTO benefits. This is a remote friendly role.

 

 

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