Account Manager

The Operations team is the engine that makes run. As an Account Manager, you'll be responsible for overseeing the daily order flow of our business, from ensuring timeliness and accuracy of orders to delivering unparalled service to our clients. We're looking for scrappy, passionate people who will do everything in their power to make our clients happy. We're the best in the business at customer service and expect each new member of the team to treat our clients like kings. You should be very comfortable on the phone and well-written over email. Problem solvers are welcome as we spend our days handling logistical puzzles and navigating fast-paced sticky situations.


  • Manage daily order flow: check in with vendors, handle client requests
  • Develop close relationships with customers and deliver industry-leading customer service
  • Communicate clearly and efficiently with clients and vendors
  • Solve logistical problems in a fast-paced environment to ensure timely and accurate fulfillment of our orders
  • Develop expertise in food / culinary terminology and concepts to advise and recommend solutions to clients
  • Actively seek to improve daily operations processes and procedures
  • Plan and curate individual menus to client specifications, tastes, and dietary preferences
  • Mediate between clients and vendors when delivery and quality issues arise
  • Build mutually beneficial relationships with vendor partners to provide excellent services and products to clients
  • Work within a team to alleviate client issues and ensure smooth logistical operations

Requirements / Experience:

  • Customer service mentality
  • Flawless communication, both verbal and written
  • Comfortable with database, web and spreadsheet technology
  • Excitement and passion for food
  • Extreme attention to detail
  • Startup experience is a plus
  • 4-year college degree


  • Meals for the team
  • Flexible vacation
  • Health, dental and vision benefits
  • Team outings
  • Commuter benefits and much more!

* Required fields
First name*
Last name*
Email address*
Phone number*

Attach resume as .pdf, .doc, .docx, .odt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
Who referred you to this position? Enter their first and last name here.*
Desired salary*
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*