Community Manager


Are you passionate about both marketing and good food? Do you want to have a big impact on a company by growing engagement and customers? Then we want to talk to you.

We’re a growing 160-person startup that’s on a mission to make eating at work amazing. Our marketing team loves using our creative and analytical skills to grow the brand. We prioritize learning and development, data-driven thinking, and getting things done. Our team works collaboratively across 11 US offices, from San Francisco and Denver to Chicago and DC.

We’re looking for the right marketer to join us, in this role focused on engaging prospects and turning them into customers. You will have a high level of opportunity and will report to the Director of Marketing.

 

Responsibilities:

  • Cultivate and grow our brand’s footprint and community - through engagement that drives action
    • Have conversations on social media that increase interest in our offering
  • Move prospects down the funnel toward purchase
  • Develop compelling branded stories and posts that engage prospects and turn them into customers
  • Analyze data and develop insights to drive continuous improvement to strategy and implementation
    • Identify new opportunities and campaign ideas
  • Monitor trends in food, corporate perks, etc., and use this information to engage our audience and to develop creative marketing ideas
  • Collaborate with other team members on integrated campaigns (with advertising, SEO, PR, etc.)

 

Requirements:

  • 2-5 years of experience in social media marketing or marketing demand generation/ lead gen
  • Strong analytical skills
    • Experience collecting and evaluating business metrics (not just impressions and CTR) to measure the success of programs
  • Judgment - about what’s appropriate for a brand, about what can engage a user, about what could expose the company to risk, etc.
  • Ability to pick up new software platforms quickly
  • Desire and ability to stay current with the ongoing changes in marketing
  • Excellent attention to detail
  • Impeccable writing skills and grammar
  • Strong time management and project management skills
  • Curiosity and a desire to keep learning
  • Ability to work independently and to take initiative

 

Pluses:

  • Experience launching and maintaining community initiatives (e.g. building an online forum, hosting community events, programs tailored to specific audiences)
  • Experience planning and executing in-person events
  • Experience building a network of engaged influencers, bloggers, or advocates
  • Experience developing workflows, guidelines, and policies
  • Knowledge of SEO principles and how they apply to social content

 

Benefits:

  • Delicious meals 3+ days per week, plus snacks
  • Fun team outings
  • Development and learning opportunities
  • Unlimited vacation
  • Good health, dental, and vision benefits
  • Commuter benefits

 

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