Operations Associate


POSITION SUMMARY

Cater2.me is a growing 200-person startup on a mission to make eating at work amazing! We prioritize learning and development, data-driven thinking, and innovation, working collaboratively across 11 US offices, from San Francisco and Los Angeles to New York and Atlanta.

As our Operations Associate, you’ll provide unparalleled customer service, maintaining open and effective communication with our clients, vendors, and your team of Account Managers to facilitate seamless day-to-day operations. You love detangling sticky situations and find joy in keeping track of all of the moving parts, making for a well-oiled (and fed!) machine.

WHAT YOU’LL DO

  • Deliver industry-leading customer service on a daily basis
  • Communicate clearly and efficiently with clients and vendors
  • Monitor and facilitate the daily order flow
  • Creatively solve logistical problems in a fast-paced environment to ensure timely and accurate fulfillment of our orders
  • Support Account Managers in day-to-day operations
  • Additional administrative tasks as assigned

WHAT YOU NEED

  • Excitement and enthusiasm for food and customer service
  • Flawless communication, both verbal and written
  • Administrative or office assistant experience a plus
  • Exceptional ability to juggle multiple tasks simultaneously
  • Extreme attention to detail
  • 2-year college degree or equivalent work experience
  • Startup experience is preferred

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