On-Site Catering & Marketing Coordinator


 

Background & Location

Cater2.me was founded in 2010 with the goal of connecting inspired kitchens with the masses. Inspired by San Francisco's thriving farmers' markets and the abundance of passionate local chefs, we decided it was time to revamp catering by opening up access to this amazing wealth of local gourmet food. We've set out on a mission to connect companies with the local food scene, to give them a better, more wholesome sense of the small businesses around them. We enable these relationships through a mix of technology and committed customer service. No longer are you only able to read about the hottest chefs and food startups while at work – we're bringing them into your offices and homes.

This position will be based in our San Francisco office, located in the Financial District, and will be a mixture of remote and in office work and time at the client site. The candidate is expected to work Monday through Friday from 9 am to 6.30pm in their local time zone. This position will require regular travel to client sites via public transportation or personal car (with mileage reimbursement!).

What You’ll Do:

As a Catering & Marketing Coordinator, you’ll employ your superb interpersonal abilities and an amiable demeanor to the frontline of Cater2.me’s client-facing operations. You will help us to market and promote our On-Site Catering Coordinator role to prospective employees and clients. In addition to marketing this role, you will work in the role directly by being responsible for the set-up and break-down of our catering and events, working closely with our Operations team to help problem-solve, forecast needs, and provide memorable and pleasing client experiences. As the face of the brand, you’ll approach difficult situations with a smile, constantly anticipating client needs, and (most importantly!) have fun. 

RESPONSIBILITIES:

  • Support on-site for up to three clients each day, depending on business needs
  • Arrive at client sites in a timely manner to facilitate food set up and clean up
  • Oversee the meal service and replenish food as needed quickly and in a professional manner, keeping the area tidy and presentable at all times
  • Work closely with our Operations team to help problem solve issues that come up during the meal service
  • Interact with clients in an open and hospitable manner
  • Provide meal feedback daily through our web portal to improve future menu planning
  • Be our eyes and ears on the ground, relaying information to and from clients and vendors to our Account Managers to help optimize the client meal experience
  • Work with our marketing team to relay the On-Site Catering Coordinator experience through images and videos on our social media channels
  • Take inspiring images from our client sites to assist in selling our services to prospective employees and clients
  • Help form internal relationships amongst our OCCs via newsletter
  • Form partnerships and relationships with local organizations and universities to recruit additional On-Site Catering Coordinators
  • Additional duties as assigned

 

REQUIREMENTS:

  • Flexible availability beyond normal work hours, as needed
  • Wherever permitted by applicable law, applicants must have received or be willing to receive the COVID-19 vaccine by date of hire. All Cater2.me employees that interact with our clients/vendors/employees are required to be vaccinated. 
  • Experience in marketing and social media
  • Background of customer service, hospitality, food & beverage, housekeeping and retail preferred
  • Current Food Handler's Card and understanding of all food, health, and safety standards
  • Punctuality, self-motivation, and the ability to work skillfully under pressure
  • Strong communication skills and a tenacious personality
  • Confidence in technical skills, ability to use different softwares online and on mobile, and working knowledge of the Google Suite (Docs, Slides, Sheets)
  • Ability to safely lift 25+ pounds
  • A positive attitude in all you do!

 

A Note to Candidates

Cater2.me is an Equal Opportunity Employer. We do not unlawfully discriminate in employment opportunities or practices on the basis of actual or perceived age, race, creed, color, national origin, sex, religion, physical or mental disability, medical condition, sexual orientation, gender, gender identity, gender expression, ancestry, marital status, veteran status or other military status, legal alien status or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination),or any other characteristic protected by federal, state, or local law.

 

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