Catering Team Lead


Cater2.me is a growing mid-size startup on a mission to make eating at work amazing.  We're changing the way employees eat by drawing from a diverse set of local, passionate food providers that are making company meals more exciting inside and outside of the office. We work collaboratively across 11 US markets, from San Francisco and New York to Austin and LA.

Our onsite team is responsible for being a frontline member, working with food vendors to ensure meals are delivered and set up properly for our clients. Our ideal Catering Team Lead has a background in supervising a customer service, hospitality, or food & beverage team and has experience and passion for food.

This position will oversee catering operations from South San Francisco to San Jose and everything in between!

RESPONSIBILITIES:

  • Recruiting and onboarding of Onsite Catering Coordinators
  • Regular site visits to ensure quality product and service
  • Updates and creation of walkthroughs/dossiers
  • Follow-up with team on feedback from catering
  • Support in management of HR and web system
  • Equipment, label, and order management
  • Scheduling and daily review of payroll
  • Weekly meetings with Operations teams to review new and trial clients
  • Responsiveness to escalated client issues with appropriate solutions
  • Implementation of onsite catering initiatives

REQUIREMENTS:

  • 2+ years supervisory experience in hospitality or related field
  • Punctual, self-motivated and works skillfully under pressure
  • Strong communication skills, upbeat personality, people skills  
  • Must be able to safely lift 25+lbs
  • High school diploma or GED required
  • Have a current Food Handler's Card or obtain one by start date

BENEFITS/PERKS:

  • Meals for the team
  • Flexible vacation
  • Health, dental and vision benefits
  • Team outings
  • Commuter benefits and much more!

 

 

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