Restaurant Sales and Onboarding Associate (Remote)


Cater2.me was founded in 2010 with the goal of connecting inspired kitchens with the masses. Inspired by San Francisco's thriving farmers' markets and the abundance of passionate local chefs, we decided it was time to revamp catering by opening up access to this amazing wealth of local gourmet food. We've set out on a mission to connect companies with the local food scene, to give them a better, more wholesome sense of the small businesses around them. We enable these relationships through a mix of technology and committed customer service. No longer are you only able to read about the hottest chefs and food startups while at work – we're bringing them into your offices and homes.

Cater2.me stands for curated quality and variety, trusted service and dead-simple ordering. At Cater2.me, Your Catering is Our Business!

POSITION OVERVIEW:

The Cater2.me Vendor team eats, breathes and dreams of great food. Exploring new cuisines and staying in the know about the top local eateries is an integral part of what our team does on a regular basis. You'll scour the culinary landscape to find the best local chefs, caterers, food trucks and restaurants to join our program and will then lead them through the onboarding process from start to finish. The team creates and fosters close relationships with our vendors to provide the best food in the business to our clients.  Leading training and providing mentorship to our vendors will help to build the foundation of our future while supporting growing markets remotely.  

WHAT YOU'LL DO:

  • Manage the full onboarding cycle from prospecting to close
  • Research and engage vendors on a daily basis using cold call and email techniques 
  • Scour your respective markets for high-quality vendors that add value to our vendor base
  • Strategically lead the curation of menus to meet Cater2.me standards for menu mix and portioning guidelines while also achieving priority client needs 
  • Coach and council vendor relationships initially post-onboarding to maintain excellence in performance and service standards
  • Gather necessary legal documents from vendors during onboarding 
  • Schedule and lead vendor tastings to introduce vendors to the Cater2.me team 
  • Accurately enter vendor profile and menu information into the Cater2.me database 
  • Build and maintain strong vendor relationships based on trust and accountability 
  • Photograph vendors' dishes for mouthwatering presentations to clients
  • Deliver solution based results on challenging vendor issues 
  • Collaborate on quarterly project initiatives as assigned by management and stakeholders 
  • Thoughtfully analyze metrics and trends to prioritize vendor sales efforts 

WHAT YOU'LL BRING TO THE TEAM:

  • Bachelor's degree or equivalent experience
  • 1 - 3 years sales and/or hospitality industry experience
  • Ability to develop and maintain long lasting relationships with all types of contact points, from executive chefs to catering managers
  • Excel in making and hitting goals and achievements
  • A sense of urgency and ability to meet deadlines 
  • Exhibit leadership skills, collaborating effectively to generate measurable results 
  • Strong communication and mediation/conflict management skills
  • Persuasive & savvy enough in knowing how to turn a “No” into a “Yes”
  • Ability to analyze large datasets against performance metrics 
  • Self-motivated and comfortable working independently and as a team
  • Knowledge of the national and local food & culinary scene
  • Strong technological skills using Google Drive, Excel & Helpscout  
  • Startup experience preferred

BENEFITS:

  • Competitive compensation
  • Medical, dental, and vision insurance
  • Flexible PTO
  • Commuter Benefits
  • COMPENSATION:

Base salary of $45,000  + uncapped commission. OTE currently at $55,000 - $60,000

 

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