Client Onboarding Specialist


Cater2.me was founded in 2010 with the goal of connecting inspired kitchens with the masses. Inspired by San Francisco's thriving farmers' markets and the abundance of passionate local chefs, we decided it was time to revamp catering by opening up access to this amazing wealth of local gourmet food. We've set out on a mission to connect companies with the local food scene, to give them a better, more wholesome sense of the small businesses around them. We enable these relationships through a mix of technology and committed customer service. No longer are you only able to read about the hottest chefs and food startups while at work – we're bringing them into your offices and homes.

Cater2me stands for curated quality and variety, trusted service and dead-simple ordering. At Cater2me, Your Catering is Our Business!

POSITION OVERVIEW:

At Cater2me, we know that the key to growth is in a high-performing sales team. That’s why we’re seeking a qualified Client Onboarding Specialist to find and screen potential customers who can benefit from our products and services. As the first line of communication with prospects, ideal Client Onboarding Specialist have a strong understanding of the sales process, excelling at researching leads, starting new relationships, and setting our sales closers up for success. You should be a quick learner with strong communication skills and have the ability to showcase our offerings in a compelling way. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.

WHAT YOU'LL DO:

  • Represent our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs
  • Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets
  • Manage and maintain a pipeline of interested prospects and engage sales executives for next steps
  • Identify best practices to refine the company’s lead generation playbook
  • Daily and Monthly Responsibilities
  • Utilize Zoho CRM, Outreach.io, cold calling, and email to generate new sales opportunities
  • Identify prospect's needs and suggest appropriate products/services
  • Build long-term trusting relationships with prospects to qualify leads as sales opportunities
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) customers and sales executives
  • Report to sales manager with weekly, monthly, and quarterly results

WHAT YOU'LL BRING

  • Bachelor’s degree or at least 3 years of relevant work experience
  • 2-3 years of sales experience, with a history of exceeding lead targets
  • Strong communication skills via phone and email
  • Proven creative problem-solving approach and strong analytical skills
  • Strong desire and ability to move up within a sales organization
  • Preferred Qualifications
  • Proficiency with SalesForce or other CRM software
  • Prior experience as a sales development rep with a track record of achieving sales quotes
  • Wherever permitted by applicable law, applicants must have received or be willing to receive the COVID-19 vaccine by date of hire. All Cater2.me employees that interact with our clients/vendors/employees are required to be vaccinated. 

If you don't meet all of the criteria but think you're a good fit we'd love to hear from you!

A Note to Candidates

Cater2.me is an Equal Opportunity Employer. We do not unlawfully discriminate in employment opportunities or practices on the basis of actual or perceived age, race, creed, color, national origin, sex, religion, physical or mental disability, medical condition, sexual orientation, gender, gender identity, gender expression, ancestry, marital status, veteran status or other military status, legal alien status or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination),or any other characteristic protected by federal, state, or local law.
 

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